Customer Retention Key In Turning Around Your Market

Strong, is noticing an upward trend in the dealers who are consistently mailing their customers both sales and service offers... Read More »

Live Chat – Let Your Fingers Do the Talking

One dealership cited that increased conversation ratios had come in the month of October due to increasing their efforts on... Read More »

The Donkey and the Well

One day a farmer’s donkey fell down into a well. The animal cried piteously for hours as the farmer tried... Read More »

Strong - "The NARC Shark says get up off of your..."

Strong’s creative team put together a program for our dealers to use during the “Cash for Clunkers” program called “The... Read More »

SEPTEMBER U.S. SALES: Biggest makers slip as industry battles clunker 'hangover'

GM, Chrysler drop more than 40%; Hyundai leads gainers The biggest automakers posted some of the sharpest U.S. sales declines... Read More »

Customer Service Index Suffers from Cash for Clunkers

When you cram a ton of traffic into dealerships that are lean on salespeople, managers and delivery people guess what... Read More »

Chevy vs. Ford

Get ready for a year-end truck war. It seems that reports on inventory from large regional selling Chevrolet and Ford... Read More »

Strong Creates BDC Motivational Campaign in Post-Clunker Market

As September comes to a close, some dealerships are still plagued with the salesmen who refuse to quit standing out... Read More »

National Automotive Redemption Centers – A “Cash for Clunkers” Success

While most dealers who actively participated in “Cash for Clunkers” saw good sales and profit months in July and August,... Read More »

Get in the Game and Play to Win!

September 2009 Newsletter