August Winners and Losers

Posted:
Sep 11, 2014

Chrysler sales jumped 20% in August, while General Motors posted a 1% drop and Ford sales were flat from a... Read More »

Automotive Sales in September

Posted:
Sep 9, 2014

Many phone calls on Monday were from dealers asking if sales were slow everywhere. The simple and straight forward answer... Read More »

Why Don't You Promote Service Like You Promote Sales?

Posted:
Sep 9, 2014

While traveling in August I heard two different dealers make profound, polar opposite statements regarding service marketing. The interesting thing... Read More »

DEMAND STILL STRONG FOR PICKUPS

Posted:
Sep 4, 2014

August sales of new cars and light trucks were ahead of forecasts at 1.59 million, translating into a seasonally adjusted... Read More »

Automotive Search Trends

Posted:
Sep 3, 2014

Google’s recent quarterly vehicle trend report for the automotive industry shows that paid search data such as search queries, clicks... Read More »

Friday Words of Wisdom

Posted:
Aug 29, 2014

“Everybody has a game plan until you get punched in the nose.” I heard this quote earlier this week and... Read More »

New Study: Millennials Spend More Time Online

Posted:
Aug 28, 2014

While this is an obvious trend, a recent study that was created by AutoTrader.com and commissioned by Automotive News presented a lot... Read More »

Don't Forget

Posted:
Aug 27, 2014

Going into Labor Day Weekend, now is the time to go through your entire new and pre-owned inventories and adjust... Read More »

Friday Words of Wisdom

Posted:
Aug 22, 2014

A mutual colleague inspired yesterday’s and today’s post. A service based company has to understand when they are dealing with... Read More »

A Quote From My Buddy Mike Dobson:

Posted:
Aug 21, 2014

  “When training and service intersect with processes, commitment and state of the art technology – big things happen.”