Why the F&I Office Still Matters

There’s good news for the future of the F&I office. A recent McKinsey & Co. study says one of the... Read More »

Friday Words of Wisdom

I was discussing politics the other day with one of our dealers and our conversation led to how admired Ronald... Read More »

Throwback Thursday

It adds to the nostalgia of your dealership’s brand if you have some antique or vintage cars in your showroom... Read More »

When was the last time you visited your customer waiting lounge?

I re-read one of my favorite books The Courtesy Man by Jim Moran last week while on vacation. The late Jim... Read More »

Delay in the Affordable Care Act Helps Dealers

There are many positives in the delay of the Affordable Care Act for automotive dealers. The delays mean you have more... Read More »

"Severe Winter Weather Will Create a Monster March"

For automotive dealers who are tired of paying extra money for snow removal and sick of shoveling snow this year... Read More »

Friday Words of Wisdom

I always look at each year like a sporting event. You have to start out smoking hot and then keep... Read More »

Service Marketing Essentials

Last week I spent some time reviewing the service coupon ads from the direct mail pieces our company was producing... Read More »

Assisted Conversions in Automotive Search

This graph is important to evaluate and understand with dealers spending more money today than ever before on search, search... Read More »